GRRO Business — Privacy Policy
Last updated: 01/01/2026
Welcome to the Grro Business App operated by Syfton Innovations Pvt Ltd (“Grro”, “we”, “our”, or “us”).
Grro Business App is a hiring and networking platform that connects businesses with commission-based freelance marketers across different cities and countries.
Businesses subscribing to Grro plans can access and contact a specific number of marketer profiles based on their selected subscription plan.
Grro only provides platform access and profile visibility.
Grro does not guarantee:
- Refunds
- Leads
- Customers
- Business conversions
- Sales
- Hiring success
- Profile settings or profile performance
- Marketer performance
- Income or commissions
- Business growth
By using our app, you agree to this Privacy Policy.
1. Information We Collect
We may collect:
- Name
- Phone number
- Email address
- Business details
- City and location
- Profile information
- Device information
- Payment and subscription details
We may also collect location data with your permission to help connect businesses and marketers nearby.
2. How We Use Your Information
We use your information to:
- Create and manage accounts
- Connect businesses and marketers
- Provide hiring features
- Process subscriptions and payments
- Improve app performance
- Send updates and notifications
- Prevent fraud and misuse
- Provide customer support
3. Sharing of Information
We do not sell your personal information.
Your information may be shared:
- Between businesses and marketers for platform use
- With payment and cloud service providers
- When required by law or government authorities
4. Platform Disclaimer
Grro acts only as a technology platform connecting businesses and freelance marketers.
We do not:
- Guarantee business results
- Guarantee marketer performance
- Guarantee profile visibility or profile settings
- Participate in agreements between users
- Control activities outside the platform
Businesses and marketers are solely responsible for their communications, agreements, payments, and professional dealings.
5. No Refund Policy
All subscription payments made to Grro are final and non-refundable.
Once a subscription is activated or profile access is provided, refunds, cancellations, or partial refunds will not be entertained.
Users are advised to review all plan details carefully before making payment.
6. Data Security
We use reasonable security measures to protect your information. However, no online platform can guarantee complete security.
7. International Use
Grro may operate in India and Middle Eastern countries. Your information may be stored or processed in different countries where our services operate.
8. User Rights
You may:
- Update your information
- Request account deletion
- Contact us regarding your data
9. Data Retention
We retain user information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
10. Account Deletion
Users may request account deletion by contacting support@grro.in or through available in-app options.
After verification, eligible account information will be deleted within a reasonable period unless retention is required by law.
11. Children’s Privacy
Grro Business App is only for users above 18 years of age.
12. App Permissions
The app may request permissions such as:
- Internet access
- Camera access
- Storage access
- Notification access
- Location access
These permissions are used only for app functionality.
13. Third-Party Services
We may use third-party services such as:
- Payment gateways
- Analytics services
- Cloud hosting providers
These services may process data according to their own privacy policies.
14. Google Play Compliance
Grro follows Google Play policies regarding:
- User data protection
- Permission usage
- Account deletion requests
- Secure handling of information
15. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be available in the app or website.
16. Contact Us
Syfton Innovations Pvt Ltd